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Customer feedback

Read what our customers have to say about us.

“As a manager of a rural medical imaging department good service is paramount to me. Despite our remote location, Med Imaging Healthcare has always provided an excellent, rapid response to any equipment or applications issue that we have had.”
Susan Stopforth | Superintendent Radiographer | X-ray Department | Belford Hospital


“MIH provide a straightforward servicing structure that encompasses excellent communication, fast responses and highly proficient engineers”
Christopher Arnold | Conventional & Interventional Radiology Team Lead | Reporting Radiographer
Radiology | Raigmore Hospital |


“We have used Med Imaging for maintenance within the Trust since 1996…In our view, Med Imaging are a first rate, professional organisation, and I recommend them…”

David Anwyl | Head of Clinical Support | St. Helens & Knowsley NHS Trust |


“We are extremely happy with the service we receive from Med Imaging. The engineers arrive when they are booked, they are extremely knowledgeable about the equipment, and all problems / breakdowns have been rectified in a very timely manner. Med Imaging are very easy to deal with and are easily contactable and very helpful with all matters.”

Kevin O’Neil | Trust Lead Radiographer | Northumbria NHS Trust |


“Med Imaging are extraordinarily helpful and give us outstanding support. I appreciate the speed of response when kit goes down, and the reliability of the service schedule. The online record keeping system which we have our own access to is particularly helpful especially for cross referencing with our Finance department. We are greatly appreciative of the Med Imaging team.”

Ruth Durling | Lead Supt. Radiographer | Kings College Hospital London NHS |


“We have been using Med Imaging since July 09 when we set up a multi vendor service agreement for around 30 items of X-Ray equipment…so far they have been able to supply parts quickly, often delivered to site by the next day…response times have also been very good, often better than the OEM’s.”

Gavin Cogley | Head of Medical Engineering | North Lincolnshire & Goole NHS Trust |


“I have nothing but praise for Med Imaging. We use them for our general X-Ray rooms and all our mobile equipment. Maintenance costs have been slashed and I can honestly say that we have never had any downtime longer then the engineers response time. The engineers are all pleasant, capable and extremely helpful.”

Barry Jones | Superintendent Radiographer | Wirral University Teaching Hospitals


“The service we have received from Med Imaging has been fantastic! This together with very competitive servicing costs makes them a company difficult to beat.”

Lesley Wilson | Lead Superintendent Radiographer | NHS Borders Trust |


“In my experience, Med Imaging provide a very quick turnaround for the repair of equipment, sometimes as fast as 2 hours from call out to job finished. Sometimes it’s easy to criticise companies. In the case of Med Imaging, we find it just as easy to praise a job well done, by their skilled and efficient engineers.”

Steven McDonald | Superintendent Radiographer | Royal Liverpool University NHS


“I have had great pleasure in using Med Imaging both in my current and previous employment. They are a helpful company with a personal touch that makes life easier. I can only give very positive feedback…”

Angela Hutchinson | Superintendent Radiographer | Mid Cheshire NHS Trust |


“Since moving a number of systems to Med Imaging, the we have noticed no difference to the level of service experienced with the OEMs. The engineers are knowledgeable, parts arrive on time and we will continue to work with Med Imaging going forward.”

Andrew Loveridge | Radiology Directorate Manager | Chesterfield NHS |


“I find Med Imaging to be a reliable company to work with. Their service is at all times very professional, and punctual. Their engineers will go the extra mile to help their clients, especially these days when waiting time targets are so important to us. Med Imaging can be relied upon to keep our equipment down time to a minimum.”

Fiona Orr | Superintendent Radiographer | Ayrshire NHS Trust |


“Our trust was in the latter stages of implementing an MES programme and needed a company to provide service on over 70 items of equipment. Med Imaging saved a significant level of cost with their offer. What began as a short term solution developed into 18 months of servicing with Med Imaging, during which time they met the challenge of a an extensive range of equipment from a number of different OEMs.”

Andy White | Lead Supt. Radiographer | Southampton University NHS |


“We where extremely happy with the professional support we received form Med Imaging, both in the planning and the installation phase. We are pleased that we are now able to offer our patients a DR solution for our OPG images this now gives a fully DR compliant Emergency department.”

Steven McDonald | Operational Manager, Imaging Department | Royal Liverpool and Broadgreen University Hospital | Prescot St.